Contact us
Contact us within 30 days of receiving your order. Include your order number and let us know you would like to make a return.
30-DAY MONEY-BACK GUARANTEE
Carry it with confidence.
If you are not satisfied with your order, you may request a return within 30 days of receiving it.
START A RETURN →30
DAYS TO REQUEST A RETURN
From the date your order is received.
REFUND TO ORIGINAL PAYMENT
Approved refunds return to the payment method used for your order.
ORDER SUPPORT
We are here to help if something arrives damaged, defective or incorrect.
HOW RETURNS WORK
Three simple steps.
If you decide your order is not right for you, starting a return is straightforward.
Follow the return instructions
We will provide the information you need to send your order back.
Receive your refund
Once your return has been received and approved, your refund will be issued to your original payment method.
RETURN INFORMATION
What to know.
Return conditions
Returned coins should be sent back with all items originally included with the order. Items that have been intentionally damaged, altered or misused may not qualify for a refund.
Refund timing
Once your return has been received and approved, the refund will be issued to your original payment method. Your bank or payment provider may require additional time to process the refund after it has been issued.
Damaged, defective or incorrect orders
If your order arrives damaged, defective or incorrect, contact us as soon as possible with your order number and clear photos of the issue. We will work with you to resolve it.
30-DAY GUARANTEE
Need to start a return?
Contact us with your order number and we will provide the next steps.